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Operations as a service
Regulated back- and middle-office functions run to an agreed SLA, with the controls, reporting and audit trail an institution is accountable for.
Ektis Managed Services delivers ongoing operational support to financial institutions across the Gulf. From specialist functions to end-to-end process operations, we take on the work needing to run continuously, with the rigour and accountability of an in-house team.
Regulated back- and middle-office functions run to an agreed SLA, with the controls, reporting and audit trail an institution is accountable for.
KYC, AML, screening and transaction monitoring, staffed, supervised and tuned, so alert backlogs and regulatory exposure both come down.
Running the platforms Labs builds and the ones you already have, monitored, maintained and improved, with a single line of accountability.
Scarce skills (risk, data, engineering) placed inside your team and managed by us, so a capability gap closes in weeks, not hiring cycles.
The strategy is set and, often, the platform is built. What remains is the hardest part to sustain: running it, day after day, to a standard a regulator and a board will both accept.
We take that on as a service, accountable for the outcome, transparent on the numbers, and structured so you can bring it back in-house whenever you choose.
Ektis runs claims, collections, recovery, and reconciliation as a continuous, managed operation.
Every managed engagement begins with a clear brief. Share yours, and Ektis will set out the service levels, transition, and accountability behind the work.